seven Types of Customers You’ll Certainly Meet within your Chosen Industry
Irrespective of your profession, you will inevitably encounter clients who bring out both the best and the worst in you. Therefore, mastering the art of handling them can significantly simplify your life. Here are various types of clients that you should be acquainted with for a smoother day.
7 Categories of Clients You’ll Encounter in Every Industry
1. The Passive Aggressive
This category of customer might seem agreeable initially. They willingly provide feedback at the outset but will later aggressively demand revisions and alterations to the project. And yes, they’re fond of seeking discounts as well.
2. The “You’re Not Good Enough”
Among the most prevalent types of clients you’d rather avoid. They act as if your work is subpar and unremarkable. They undermine your skills and probably believe they could outperform you.
3. The Family Friend
This type of client is generally manageable except for their propensity to make excessive demands. Perhaps you’ve known them for years, and they anticipate a touch of “special treatment” due to the longevity of your acquaintance. After all, you’ve been neighbors for over a decade.
4. The Buzzer Beater
These clients have a penchant for contacting you, dropping by, and sending emails after regular office hours. They operate under the impression that you’re available 24/7. It’s advisable to explicitly communicate your working hours to manage their expectations.
5. The Ultimate Saver
This sort of client recognizes the value of your service but is only willing to part with a specific amount. Hence, brace yourself for negotiations seeking discounts or even the removal of certain tasks to minimize their expenses.
6. The Control Freak
For some inexplicable reason, they meddle in every minutiae of the project. These clients tend to extend timelines as they won’t permit any decision-making without their input.
7. The Dream Client
These are the clients you wish for. They actively contribute suggestions, know their requirements, and have full confidence in your capabilities. They accept your pricing because they comprehend the value of excellent service. While they may be rare, they certainly exist.
Working in a field you’re truly passionate about demands patience, especially when dealing with diverse client types. When you encounter any of them, have confidence and trust that you can deliver and even surpass their expectations.
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